Covid-19 New Terms and Conditions and Policy

*Must read before booking any classes*

The studio expects long waiting lists due to the reduced number of students we are allowed to teach per class and shall accommodate as many students as possible within government guidelines. The fairest way to allocate spaces will be on a first come first serve basis. We cannot reserve spaces for anyone.

Our main focus shall be to help our students regain their strength and refresh their knowledge of our syllabus. This means we will be temporarily unable to accommodate students from other studios. However, due to high demand, we have allocated one class a week to brand new beginners.

The timetable will be uploaded approximately 3 weeks in advance to allow for changes, dependent on government guidelines. We shall introduce the option for students to attend our studio classes via Zoom where possible. This shall allow those of you who cannot attend the studio, or who do not want to attend the studio, to continue with your training.

Due to our limited numbers, we are currently not offering blocks. When we are allowed to change to 1 metre social distancing, we will allow two to a pole and credits to be used again. If you purchased credits before The Studio closed, these are still valid; they will be re-activated when we can allow two students to a pole. Your credits have been paused and once re-activated the expiry dates will continue where they left off.

You can convert your credits to online credits at any time by emailing Please note once these are converted, they cannot be converted back.

What We Will Do

    Deep clean the studio and equipment regularly.

    New risk assessment.

    Regular instructor meetings to keep on top of government guidelines.

    We will provide several hand sanitising stations and readily available cleaning products.

    Limit class numbers to allow for social distancing.

    Provide clear spacing guidelines for 2 metre distancing.

The Studio’s Terms and Conditions will be updated regularly following government guidelines

The Terms and Conditions have been updated below to reflect how we shall operate during the Covid-19 crisis. The following Policies and Terms and Conditions are intended to supplement any existing Terms and Conditions. This update shall supersede any previous Terms and Conditions only where a direct conflict arises.

You shall be asked to give affirmation that you have read and agree to this update before you can book a class at The Watermelon Studio.

    All pole classes are non-refundable; if you cancel with more than 48 hours’ notice you will be issued a transfer credit for the same class type. Transfer credits are valid for one month from the date of cancellation. Strictly no exceptions.

    No transfers, refunds or substitutions can be made within the 48 hour cancellation policy.

    If you are a no show for three or more classes in a row or within a month, your account will be blocked for two weeks to allow other students to book on due to very limited spaces.

    On our booking site you will have to complete our updated disclaimer before being able to book a class.

    Leave items at your own risk, the studio is not responsible for missing or damaged items. All other terms and conditions apply.

Studio and Class Policy

    If you or any of your household have symptoms of Covid-19 you MUST NOT come to class.

    If you or your someone in your household falls ill after attending a session you MUST inform us.

    If you test positive for Covid-19 you MUST inform us.

    If you are shielding do not attend any classes.

    You must stay at a social distance of 2 metres or more the whole duration you are in the building. Anyone not socially distancing will be asked to leave immediately with no refund.

    No car parking spaces shall be available at the studio – street parking may still be available.

    No changing room facilities will be available – please arrive wearing your pole attire underneath your regular clothes.

    You must wait outside the building until your class is called. You are not permitted to wait in the building at any time. Please do not arrive early for classes.

    Once your class is finished you must leave the building immediately.

    Please do not congregate before or after class.

    Please bring as few items as possible.

    Use hand sanitizer on arrival, throughout your class, and when leaving the studio.

    Outdoor shoes are to be left in the reception area.

    No hugging or personal contact.

    At the beginning of your class you will be required to clean your pole and again at the end of your class.

    Do not use your personal towel to clean the poles.

    Bring your own water.

    No leaning against walls or radiators.

    Don’t place any items on any radiators.

    One person per pole, maximum of 4 people in a class for Pole Level, maximum 5 in a class for Pole Practice.

    No sharing of equipment.

    You can only prop your camera/phone to film within your area, or have someone record and send to you. There is to be no sharing of equipment or space of any kind, including filming/taking photos.

    No high-risk moves will be taught.

    No spotting will occur unless in emergency circumstances, and the risk of serious injury is greater than the risk of catching Covid-19.

    Doors will remain open.

    You cannot train any moves you have not been taught at Watermelon, including online classes with other instructors.

    No trying on of merchandise.

We understand this is a lot of new information, but your instructors will be able to answer any questions you may have. We are doing everything we can to remain open and keep everyone safe. Although there will be more rules to adhere to, you will have a pole to yourself, more instructor time and we will make sure it’s fun for you! Thank you for your help through these crazy times.